University of Massachusetts Global Transcript Information

Transcripts 101

Please Note: Learners Edge does not process transcripts. Review the steps below and contact University of Massachusetts Global to request your transcript. It is recommended that your completed coursework be submitted to Learners Edge at least 30 days prior to your transcript deadline.

Verify: Log in to your Account and verify your first name and last name are entered exactly as you would like them to appear on your transcript. Typically, the first and last name fields should be your full legal name.

Step 1: Coursework Evaluation. Your coursework will be evaluated within 5-7 business days of your final module submission. You will receive an email notification when your grade has posted to your Learners Edge account and a Learners Edge letter of completion is available. (You may receive multiple notifications if you have registered for multiple courses.) Please note that this email does not indicate your transcript is ready to be ordered.

Step 2: Grade Postings. The grade will then be posted in the UMass Global system within 5 business days after coursework evaluation. You will receive an email from UMass Global containing information on how to access your transcripts.

Step 3: Transcript Request. Request your transcript only after you have contacted the registrar’s office to ensure all grades and courses are listed (contact information below) OR it has been at least 4 days since you received your grade email from Learners Edge. Transcripts are processed within two business days of request. Transcript requests in July and August could take longer due to high volume during these times. Learners Edge courses are considered graduate level professional development credit and will be listed on an Official Transcript in the category of Professional Development.

If you have any questions related to your student record, academic grade(s), and/or transcript request(s), please submit your email inquiry to [email protected] or call 800-632-0094. Transcripts will be granted from University of Massachusetts Global, UMass Global Administration,16355 Laguna Canyon Road, Irvine, CA 92618. Students may obtain official UMass Global transcripts for a fee of $5 plus additional shipping and handling fees.  

Additional Information on Your University Partner

For more information on UMass Global, please visit our University Partner page.